Who is this for?
Everyone! Quite simply, all people involved in an organization that need to interrelate with colleagues and customers will benefit from the improved self awareness, and awareness of others, that SDI® brings.
Course content
Organisations function via the union of processes and people. When these work in harmony, we find successful, effective business and service providers. However, it is often the relationships amongst work colleagues that can render even the most developed processes as useless. Some people are more successful than others at developing relationships with those around them; these people are described as having high levels of Emotional Intelligence. It has been proven in a number of industries that staff with high levels of Emotional Intelligence are more effective than those without. In Scandinavia, a well-known and respected hotel group increased their turnover by 20% by using resources with high Emotional Intelligence.
Emotional Intelligence is not a trait that is fixed, but a state that can be developed, with self-awareness being a pivotal. The use of the Strength Deployment Inventory (SDI) is an extremely useful tool in increasing our self-awareness and therefore developing our Emotional Intelligence.
Module 1 - Annoying Behaviours & Relationship Awareness Theory and the Motivational Value System
Module 2 - The Core Strengths Strengths Development Inventory continued and Introduction to Conflict
Module 3 - Personal Strengths and creating a Team Culture