Who is this for?
Anyone looking to develop their communication and interpersonal skills
Course content
Effective communication is all about choosing the right style to suit the situation, and ensuring the content of the message that is to be delivered is received and understood by all concerned. It is a great temptation to believe that because the message makes sense to you, that it will be clear to everyone else.
This workshop provides tools and techniques for all those who would benefit from developing their communication and interpersonal skills. It will enable them to appreciate and understand differences, and to develop and manage more effective relationships with the wide range of people they interact with – team members and senior stakeholders alike.
Preferences and perception
The 4 styles overview
Exploring the 4 styles
Discussion & practical exercise
Action planning