Who is this for?
Anyone who is required to have influence with internal or external suppliers and / or customers, project stakeholders and sponsors, colleagues and / or people who are more senior than themselves.
Course content
This negotiation skills virtual workshop will demonstrate how to negotiate in a way that increases the likelihood of achieving a successful outcome. Being able to negotiate successfully is a critical commercial competency that differentiates the high performing manager from their low performing peers. It will provide you with the necessary tools and skills to effectively plan and navigate your way through negotiations, move past potential sticking points, and deal with challenges and challenging behaviour. The workshop will be informational based and will rely on delegates being able to practise outside of the training.
This 3 hour workshop will provide delegates with the necessary tools and skills to effectively plan and navigate a way through negotiations, move past potential sticking points and deal with challenges and challenging behaviour. In particular it focuses on how to prepare your own thinking so that you are more likely to set meetings and conversations up for success, how to handle situations in a way that encourages focus on the outcome rather than ‘game playing’ and how to maintain your influence when working with senior people.
Delegates should expect to get involved, speak their mind, challenge and be challenged and ultimately return to the workplace with a set of tools and techniques ready for use in their next negotiation.
The Harvard Negotiation approach
Negotiation skills
Planning to negotiate
Asking questions
Practical discussions and exercises
Action planning