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The Art of Balanced Conversations and Deep Listening

Duration

2 hours

Who is this for?

This workshop is for anyone who speaks to internal or external customers and would like to experience more connection and productivity in their conversations.

Course content

  • Introduction to the conversation cycle

  • The four ingredients that will help you have balanced, gracious conversations

  • Practical activities to give people a fun and upbeat way to embed the principles of the conversation cycle

  • Learning what it truly takes to listen without judgement and create a connection with people.

  • Empathetic listening

  • Practice in the art of listening

  • Action planning and the focus moving forward

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