+44 1725 511462
Who is this for?
This workshop is useful for anyone whose role requires them to deliver feedback on performance, skills, behaviour and / or attitude.
Course content
One area consistently gives both managers and employees difficulty – the need to give and accept effective feedback. The problem is that giving effective feedback is one of the most crucial elements you can do to help employees improve performance. It establishes a connection between what employees are doing and how actions are perceived by others. Surprisingly for some….
.….feedback is not about dishing out criticism!
When delivered with competence and confidence, even the most difficult of feedback conversations can have a hugely positive impact on motivation and performance.
Barriers to giving feedback
What is effective and ineffective feedback?
Structuring feedback
Push & pull techniques
Practical exercise
Action planning