+44 1725 511462
Communication Skills
Duration:
1 day
Number of participants:
10
Cybele team:
1 trainer for the day
Equipment needed:
Training room large enough to house 10 people comfortably with space for smaller group work and room to move around. Also 2 x flipcharts & paper; projector and screen please.
Programme materials:
Will be supplied by Cybèle including joining instructions for distribution in advance of the programme.
Who's this course for?
Those who want to develop their communication and interpersonal skills
Overview
Effective communication is all about choosing the right style to suit the situation, and ensuring the content of the message that is to be delivered is received and understood by all concerned. It is a great temptation to believe that because the message makes sense to you, that it will be clear to everyone else. This course provides tools, techniques and practice for all those who would benefit from developing their communication and interpersonal skills. It will enable them to appreciate and understand differences, and to develop and manage more effective relationships with the wide range of people they interact with – team members and senior stakeholders alike.
The programme will be highly practical, and will ensure that the team has the opportunity to discuss the content, and plan how to apply what they learn to their business environment
Objectives
• Appreciate their own natural communication style, and the impact this can have on others.
• Be able to communicate and influence more effectively by adapting their message to suit the individual and the situation
• Create appropriate impact when communicating in a variety of media
• Ask appropriate questions to ensure greater understanding within a conversation.
• Truly appreciate the effort required to accurately listen.
• Prepare an action plan as to what they are going to do differently as a result of this programme