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Performance – Managing Performance Conversations
Duration:
1 day
Number of participants:
10
Cybele team:
1 trainer for the day
Equipment needed:
Training room large enough to house 10 people comfortably with space for smaller group work and room to move around. Also a flipchart & paper; projector & screen please.
Programme materials:
Will be supplied by Cybèle including joining instructions for distribution in advance of the programme.
Who's this course for?
This programme will benefit anyone in a people management role, needing to conduct performance reviews and have ‘courageous’ conversations.
Overview
The line manager has a critical role in any organisation. Effective performance management implemented consistently across a team, department and organisation will promote clear direction, improved behaviour, targeted development and motivated staff.
We will look at 2 crucial processes that will enable you to do this effectively. These processes are (i) the managing performance process and (ii) the ability to have ‘difficult’ conversations.
Objectives
• Explain the benefits of effectively and consistently managing performance
• Set clearer, more useable objectives with milestones
• Hold more effective performance conversations
• Know how to “grasp the nettle” and to give effective feedback
• Demonstrate skills required for conducting effective performance conversations
• Develop confidence & assertiveness in your role