The Line Manager as a Coach
Duration:
1 day
Number of participants:
Min 8 Max 10
Cybele team:
1 trainer for the day
Equipment needed:
Training room large enough to house 10 people comfortably with space for smaller group work and room to move around. Also a flipchart & paper; projector & screen please.
Programme materials:
Will be supplied by Cybèle including joining instructions for distribution in advance of the programme.
Who's this course for?
Anyone who is required to deliver practical coaching sessions to their staff.
Overview
In any organisation, coaching can be the key to unlock potential in your people. A coach should be able to identify how people learn and adapt their coaching style accordingly so that they can facilitate learning, inspire and energise performance whether the coachee is a long-established member of the team, a new starter or somewhere in between.
Good coaches are able to recognise the current level of performance, understand what the desired level of performance is in that organisation and motivate the individual to take steps to close the gap between the current and the desired. They are able to give feedback on what is working well and what needs to change to meet goals – they encourage, they are creative and they empathise with the coachee.
The coach’s role is to support, without judgement, and challenge the individual to perform at a higher level and believes -
• No matter how people currently perform, they have the ability to perform even better
• People are their own best resource
• People are not their current behaviour. They can change their behaviour.
Objectives
• To be able to introduce a coaching culture so that it becomes an expected method of developing staff.
• To understand what coaching is, their role as coach and how it can contribute to maximizing performance
• To recognize where they are already using a coaching style and build on this – understand the difference from training, mentoring and counselling.
• To understand the GROW model and be able to adapt it to use in coaching conversations.
• To practice using the GROW model